Teleperformance D.I.B.S. (Digital Integrated Business Services) offers pioneering Technology Innovation and Digital Transformation services. We provide integrated business solutions that transform Customer Engagement, Customer Acquisition, Data Analytics, Technical Support, Shared Services, IT & Infrastructure Management and Back-Office services across diversified industry verticals and digital channels.
With deep domain knowledge, transformative digital capabilities like TAP (Technology, Analytics and Process Consulting), and a best-in-class operational network, we empower our clients to deliver outstanding Customer Experiences in today’s increasingly digital world.
We work collaboratively with our clients to understand how to adapt to today’s disruptive digital innovations and build digital business strategies that create long-term growth.
Our Value Proposition:
Operational Excellence: Best-in-class service delivery engine that results in profitable and risk-mitigated business outcomes
Process Optimization and Automation: RPA (Robotics Process Automation), Technology tools and platforms for delivering transformational benefits
Global Delivery: Robust delivery platform with 46 delivery centers in key locations
While our Robotics, Artificial Intelligence and web-based applications help automate and optimize business processes and customer management for a diversified group of industries, we can also help organizations “Go Green” by making them paperless.
While our Robotics, Artificial Intelligence and web-based applications help automate and optimize business processes and customer management for a diversified group of industries, we can also help organizations “Go Green” by making them paperless.
We offer Omnichannel Integrated Business Services powered by transformational tools and the latest technology like AI, Robotics, Speech Analytics, etc. We specialize in providing enhanced Customer Experience with services including:
We offer Consulting and Knowledge Services for Process Re-engineering and Automation to support strategic initiatives and tactical business requirements with Lean, Six Sigma methodologies and workforce optimization.
400+ Consultants present in 10 countries.
4 decades of Consulting and Operational Experience.
We offer Consulting and Knowledge Services for Process Re-engineering and Automation to support strategic initiatives and tactical business requirements with Lean, Six Sigma methodologies and workforce optimization.
400+ Consultants present in 10 countries.
4 decades of Consulting and Operational Experience.
We pioneer in offering Technology Tools, Digital Solutions and Business Intelligence products for various industries to deliver transformational benefits. Our Digital Solutions include RPA (Robotics Process Automation), AI (Artificial Intelligence), Machine Learning, Business Intelligence and Data Transformation products.
Digital Solutions
Enabling Technology
We comply with security standards and regulations including General Data Protection Regulation (GDPR), Global Essential Compliance and Security Policies (GECSP).
Compliance and Standards
Policies and Procedures
Global Essential Compliance and Security Policies (GECSP)
We comply with security standards and regulations including General Data Protection Regulation (GDPR), Global Essential Compliance and Security Policies (GECSP).
Compliance and Standards
Policies and Procedures
Global Essential Compliance and Security Policies (GECSP)
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