About Us

About Us

Largest Multicultural team with digital capabilities like Technology, Analytics and Consulting to deliver outstanding Customer Experience.

Teleperformance in India, established in 2001, has evolved from a leading provider of outsourced omnichannel customer experience to Digital Integrated Business Services and Transformation Solutions provider.

Teleperformance D.I.B.S.  (Digital Integrated Business Services) is focused on developing transformation strategies that enrich customer experience, improve efficiency, reduce costs of support and explore new opportunities for businesses across the globe.

We offer pioneering CX services supported with Analytics, Technology, Innovation, Automation, and RPA that enables hybrid Omnichannel Customer Engagement, best-in-class Business Process Optimization and Digital Transformation Solutions.

The largest multicultural team which is 66,000+ people strong


Global delivery center serving over 160 markets globally


Enriching CX with High Value-Add Consulting Services Enabled by Advanced Analytics, RPA, Technology & AI


Back-Office Transaction Processing, Integrated Business Services and Digital Capabilities

With a 66,000+ people strong team and operations in 16+ cities, Teleperformance D.I.B.S. has one of the largest multicultural group of experts delivering end-to-end solutions encompassing Technology, Process and People to manage the complete Customer Lifecycle for the biggest and topmost Global MNCs. Teleperformance D.I.B.S. leads the industry with world-class, award-winning security measures in Integrated Business Services, and complies with GDPR and BCR regulations to offer unmatched Transformation Services and Technology Solutions.

Teleperformance D.I.B.S. houses the Global Center of Excellence for Robotics Process Automation to bring path-breaking in one line Digital Business Services powered by Robotics, Artificial Intelligence, Speech Analytics, Machine Learning, and Analytics.

Teleperformance D.I.B.S. houses the Global Center of Excellence for Robotics Process Automation to bring path-breaking in one line Digital Business Services powered by Robotics, Artificial Intelligence, Speech Analytics, Machine Learning, and Analytics.

We are the pioneers in expanding the BPO industry across non-metro cities in India and the Middle East to leverage the vast demographic dividend of the leading smart cities and reducing cost of support via the Indian Non-Metro Solution, pioneered and championed by Teleperformance. Known for our quality offerings and outstanding people practices, we are recognized as the #1BPO and employer of choice in India by global research and consulting firms.

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