Banking and Financial Services

Banking and Financial Services

Partnering with you to transform your business

Teleperformance’s banking and financial services encompass a comprehensive collection of solutions to help banks transform strategies, resulting in an enriched customer experience, improved efficiency, optimized cost of support, and new opportunities.

For years, we have helped clients reduce risk, drive growth, and achieve long-lasting benefits. Using industry-best tools without compromising quality, Teleperformance has bridged the gap between banks and their capabilities, increasing expectations of customers.

We offer a broad range of solutions in a highly secure environment. We deliver strategic automation, standardization, and process transformation to some of the leading financial institutions and banks, aiding them towards increased productivity.

Teleperformance is proud of our vast industry experience and understanding of various markets all rooted in our passion for meaningful interactions. Our state-of-the art tools for limiting mistakes, automation, and robotic process automation methodologies have resulted in huge savings and benefits for our clients.

Proven Experience

Proven Experience + Seasoned Leadership = Agile Partnership

  • Best tools and best practices in delivering complex banking operations across multiple geographies
  • Expertise in the banking regulatory environment, core banking and support systems, specialized underwriting skills
  • Decades of experience in account management, remittances for retail and corporate customers for a global bank across 40 branches across the globe
  • Pioneer in setting up operations for key domestic and international banking clients.
  • Focus on long-term value creation; flexible and innovative pricing models

We Love Numbers as Much as You Do

  • 9% increase in productivity as a result of implementing a dialer analysis for a multinational bank

~$300k+ 2016 to 2018 YTD fraud prevention savings for a multinational services company

Our Solutions

We re-engineer banking processes through innovation and automation. Count on Teleperformance to help you transform your business.

Contact us

We re-engineer banking processes through innovation and automation. Count on Teleperformance to help you transform your business.

Contact us
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